4×4 North America, Inc. warranties all of our products for Three (3) years from date of purchase. To be covered by the warranty, the defect must be an original manufacturing defect. The warranty does not cover any damage, misuse or modifications by consumers nor does it cover damage from animals, drops, falls, or impacts.
MIM Safe Products are made of steel they are powder coated and anti-rust treated. They hold up extremely well against rusting if not abused. However, MIM Safe and 4×4 North America, Inc. cannot not warranty the product against rust or corrosion nor are the products recommended for use outdoors or in harsh environments including salt water areas. However, we look at every situation on a case-by-case basis. Rest assured, we are customer-friendly and quite reasonable. So, in some cases, we do make exceptions if warranted.
The manufacturer’s obligation under warranty shall be limited to the replacement of defective parts or components. The warranty period starts from the date of purchase. Warranty claims must be in writing and must include a copy of the original purchase receipt. For warranty service, MIM Safe Products must also include a picture of the production date code located on a plate attached to your MIM Safe Product if applicable.
Returns require RMA approval from 4×4 North America, Inc. Do not ship products back for warranty repair without proper authorization and a valid RMA Number.
