Hello, fellow pet lovers! Welcome to the Puppy Fever Pro FAQs—your go-to guide for all things tail-wagging and terrific. We've sprinkled a little extra love (and humor) into our answers to make your shopping experience as delightful as a puppy’s first playdate!
Q1: Where does Puppy Fever Pro ship?
A: We’re thrilled to say that we ship EVERYWHERE in the United States! Whether you're in a big city or a cozy country town, our products are headed your way—complete with a dash of puppy magic in every package.
Q2: Where do you ship from?
A: Our products come to you from our partnered warehouses spread across the nation. Each warehouse specializes in different products, so if you order more than one item, you might get packages arriving at slightly different times. It’s like getting little surprises throughout your day—one for every pup treat!
Q3: Do you ship worldwide?
A: At the moment, our shipping adventures are USA-only. But don’t worry—our global journey is on the horizon! Subscribe to our newsletter, and you'll be the first to know when our furry family of international shipping expands. (Imagine your pup becoming a global trendsetter!)
Q4: Where is your company located?
A: Our headquarters is nestled in the vibrant city of Austin, TX. From here, we design the products that pet owners dream about and ship them not only across the US but also to pet lovers in Japan, Canada, and Germany. Austin’s creativity and charm are woven into every item we craft!
Q5: Where are your products made?
A: Our products are manufactured in China, where we work only with partners who share our core values—quality, worker safety, fair wages, and a commitment to the environment. When your pup enjoys our gear, you can feel as good as a dog with a new bone!
Q6: Will I receive a confirmation number when I place my order?
A: Absolutely! Once you place your order, you'll receive a confirmation number sent directly to your inbox. If it doesn’t pop up within 24 hours, just give us a shout. We're here to make sure nothing stands between you and your pet's next favorite toy!
Q7: Who can I contact if I have a problem with my order?
A: We’re all ears (and paws)! If you have any issues or concerns, feel free to reach out to our friendly support team at support@puppyfeverpro.com. Think of us as your personal dog-walking buddies—we’re here to help every step of the way.
Q8: How can I pay for my order?
A: We make checkout as breezy as a park stroll! We accept a variety of payment methods, including:
- Visa
- MasterCard
- Amex
- Discover
- JCB
- Apple Pay
- Venmo
- PayPal
- Meta Pay
Choose the one that works best for you, and get ready to fetch some fantastic products for your furry friend!
Q9: Is checkout on this site safe and secure?
A: Absolutely! We take your security as seriously as a dog guards its favorite spot on the couch. Our site is SSL-encrypted, ensuring that all your data stays safe and secure—so you can shop with total peace of mind.
Q10: If I enter my email address, will you sell my information?
A: Not a chance! Your email is as precious to us as your pet’s trust. We only use it to send you updates, promotions, and exclusive coupons—no selling, ever. Consider it our little way of keeping you in the loop (and maybe even fetching some extra discounts).
Need more help or have another question? Drop us an email at support@puppyfeverpro.com. We're here to ensure your shopping experience is as joyful as a puppy with a brand-new chew toy!